Terms & Conditions
1. All prices quoted are valid for 14 days from the date of the quote.
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2. A 50% deposit is required to secure a booking, with the balance due on completion of the installation.
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3. The customer is responsible for ensuring that the area to be covered by the artificial grass is cleared and prepared to a suitable standard before installation begins.
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4. The company will not be held responsible for any damage caused to underground pipes, cables, or other service lines as a result of the installation process.
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5. The company guarantees the artificial grass for a period of 10 years from the date of installation against any defects in materials or workmanship.
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6. The company is exempt from responsibility for damage to the artificial grass due to improper use or maintenance, normal wear and tear or neglect (unless caused by the company or its suppliers), unauthorized repairs or changes, business loss, or sun reflection from windows and mirrors.
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7. Any changes to the original scope of work must be agreed upon in writing and may result in additional charges.
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8. Access Obligation:The customer shall be obligated to grant access on the agreed date and time of installation. Any delay or denial of access due to the customer's failure to secure access may result in additional charges being imposed.
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9. The company reserves the right to cancel or reschedule an installation at any time due to weather or other unforeseen circumstances.
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10. Customer agrees to indemnify and hold harmless the company from any and all claims, demands, damages, liabilities, costs, expenses, and losses, including reasonable attorney's fees, arising out of or in any way connected with the company's performance of services under this agreement.
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11. Refunds: Refunds will only be considered in exceptional circumstances, such as when the company has failed to deliver the product or service in accordance with the agreement, or if the product is deemed to be defective.
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12. Signed agreement to be completed and delivered to Verdant Landscapes LLC before work commences.
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